FAQ

About Chutian Zhonggu Laser

We were founded in 1985 and have 37 years of experience in the laser industry.

We are located in Wuhan, Hubei Province, China.

You are always welcome to visit us; if it is not convenient to come, we can live broadcast our factory and demonstrate our machines for you.

Yes, we have CE, FDA, SGS and other certificates, as well as many patents, ready for you to confirm.

  • 30 Years’ experience of laser machine Manufacture
  • 20000+ sets laser machine have been built Over the World
  • 12 Steps and 3 kinds of Inspection procedures To ensure quality
  • 100% of employees have been trained and qualified-level inspection tools
  • 5S & ISO9000, Strict procurement procedures to ensure quality.

All machines are completely new. 

Email – market@ct-laser.com
Phone – 0086-15807182314

We produce laser cutting machines, laser welding machines, laser marking machines, laser cleaning machines and laser cladding machines

Equipment & Technology

Please tell us what your materials, size, thickness and processing request, budget and we will recommend you the most suitable machine for your reference. In the meantime, we have published some basic technical articles in our blog for your reference.

  • what is your application? What do you need laser to help you? marking, welding, engraving or cutting?
  • What’s your materials? And the size?How thickness you need to cut/engrave/weld?
  • After marking/welding/cutting your materials, how to you check with the laser processing result? By eyes, by touch, by strength or by other inspections methods?
  • Do you have samples? Would you like to send us samples for testing? So that we can help you find out best laser solutions for your applications.
  • You can fill in your project requirements at CONTACT US and we will recommend the right machine for you according to your needs.
  • 30 Years’ experience of laser machine Manufacture
  • 20000+ sets laser machine have been built Over the World
  • 12 Steps and 3 kinds of Inspection procedures To ensure quality
  • 100% of employees have been trained and qualified-level inspection tools
  • 5S & ISO9000, Strict procurement procedures to ensure quality.
  • The emergency stop button carried by our machine
  • All machine has safety goggles for operator
  • In addition, we have a safety cover by requested

It depends on your materials and materials thickness, laser power, machine tools performance. We have over 30 years’ experience and intelligent property. You can let me know your requirement so that we provide you professional advice and solution.

It depends on your demands. Normally the laser welding penetration will be 5-6mm Max., laser cutting will be up to 50-60mm.

Metal materials such as Steel, Iron, Al, Cooper and other alloy materials.

Nonmetal materials such as Ceramics, Glass, Wood, PVC, PE, PC and other plastic materials

110-220V single phase; 380V three phases, 50/60Hz

For big machine we also provide stabilizer.

  • Marking machine from 110x110mm to 500x500mm,
  • Cutting machine, we have standard size is 3x1.5m, 4x2m, 6x2m, 6x2.5m, 8x2.5m, single table or exchange table. And we also have railway cutting machine with long working distance such as 12m, 24m or even longer
  • Welding machine handheld model with 10m fiber cable and working distance will be 8m.

600℃ twice annealing treatment, the machine body adopted with thickness steel plate welding machining, Stronger & Heavier for long-term using, more stable and less distortion. By those to keep the machine running at high level of accuracy with higher stability.

Yes, we have robot welding and cutting system, combined with customized fixtures for complicated laser processing.

We have many successful automatic projects as well as auto loading system, online marking, vision system for processing, robot machining and others. We can provide you total laser solutions based our 30 years’ experience.

Quality Assurance

100% machines passed European CE standards and 48-72 hours Testing reliability and safety by our QC department.

We can make samples according to your drawings, and we will take videos and photos during the sample test. If you need samples, we can mail them to you, but you need to bear the samples freight.

30 Years’ experience of laser machine Manufacture, 20000+ sets laser machine have been built Over the World, 12 Steps and 3 kinds of Inspection procedures To ensure quality, 100% of employees have been trained and qualified-level inspection tools ,5S Strict procurement procedures to ensure quality.

24th online Support. Response time 6hours at night, 10mins at day.

We support a two-year warranty.

The warranty period of the machine starts from the time when the customer receives the machine.

The 2-year warranty is for free replacement or maintenance of the main parts of the machine (except the consumable parts).

During the warranty period, if the machine is damaged due to quality problems, we will send new parts, and we will bear the freight. Parts that do not need to be inspected do not need to be sent back to China.

Of course, accessories and Solutions always be supported after 2 years.

Customized

Of course you can customize it, we can provide the appropriate laser solution for your industry and the machine will be adjusted to your industry needs. You can fill in your industry requirements at CONTACT US and we will provide a free laser solution and quote.

100% do OEM for Agent, because we are manufacturer.

Yes, we will present your logo on the machine according to your requirements.

Quotes & Pricing

Go to CONTACT US. Fill in the required information and upload your project documents. We will respond to your inquiry within 1 to 2 business days.

All pricing is customized to your specific project and varies based on the requirements and specifications needed to complete your project. Factors that affect the price of your project include machine configuration, quantity and project complexity. Please go to our CONTACT US to get a free quote!

Service Support

100% parameters had been set up correctly before shipping, 95% of customer can run machine after saw our over 60 mins "operation videos", For cutting machine we provide videos meeting and remote service also. 24th x7 online support Ready to Help you.

2 User manuals and over 60 mins operation videos and 24/7 online training free.

2 user manuals and over 60 mins operate videos ,100% operate problems can be solved online, onsite support is available.

20 countries onsite service recording, more than 8 Years’ experience for CAD, CorelDRAW and CNC control systems. 100% operate problems can be solved online, onsite support is available.

24thx7 technical support available, 6 hours response at night.

*PLT, *AI, *JPG, *DXF, *IGS, are 100% supported by our machine software.

According to the instruction manual, there is a detailed introduction. Free maintain for lasers and according to the instruction manual for mechanical parts, there is a detailed introduction.

We can provide more than 100 kinds of spare parts for you to choose from.

30mins response time after your inquiry, within 3-7days ready to send for standard parts.

Shipping & Delivery

Yes, CIF, DDU is no problem, all machines can be sent to your place.

90% sea port can be offered. The shipping cost at sight after get sea port name and your factory address.

We use crates case to cover the machine, with 3-5cm thickness of boards. We wrap the machine with moisture-proof film inside and fix the machine on the base to ensure the safety of the machine transportation.

LCL or Container, by air or by sea or by train.

  • Emsmart 3days
  • Marking/Handheld welding machine 7 days
  • Cutting machine 45 days
  • 30-60 working days for customized machine.

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